Privacy Policy
Last updated: April 5, 2026
DHAX Labs ("we," "us," or "our") operates the website at dhaxlabs.com. This privacy policy explains what data we collect, how we use it, and your rights regarding that data.
We keep this straightforward. No buried clauses. If you have questions, reach out at contact@dhaxlabs.com.
What We Collect
Analytics Data
When you visit our site, we collect basic analytics data including pages viewed, time spent on pages, referral source, browser type, and general location (country/region level). We use our own first-party analytics system. No third-party tracking scripts like Google Analytics are used.
Contact Form Submissions
When you fill out our contact form, we collect your name, email address, and company name. This information is stored in our database and used to respond to your inquiry.
Visitor Tracking
We assign each visitor a unique identifier stored in a cookie (dhax_vid) to understand how visitors interact with our site over time. Session activity is tracked with a separate cookie (dhax_sid). See our Cookie Policy for full details.
How We Use Your Data
- Improve our website content and user experience
- Respond to contact form inquiries within 24 hours
- Understand which pages and content resonate with visitors
- Track engagement across sessions to improve our messaging
- Send internal notifications when someone reaches out
We do not sell, rent, or share your personal data with third parties for marketing purposes. Period.
Cookies
We use a small number of first-party cookies for analytics and session management:
| Cookie | Purpose | Duration |
|---|---|---|
| dhax_vid | Unique visitor identifier | 365 days |
| dhax_sid | Session identifier | 30 minutes |
| dhax_consent | Cookie consent preference | 365 days |
We do not use any third-party tracking cookies. For more details, see our Cookie Policy.
Third-Party Services
We use the following third-party services to operate our website:
- Railway: Hosting and deployment infrastructure. Your data is processed on Railway's servers.
- PostgreSQL: Database for storing analytics data and form submissions. Hosted on Railway.
- Slack: Internal team notifications when a contact form is submitted. Only your name and company are included in the notification.
None of these services receive your data for their own marketing purposes.
Data Retention
Analytics data is retained for up to 24 months from collection. Contact form submissions are retained for as long as needed to maintain our business relationship or respond to your inquiry. You can request deletion of your data at any time.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of analytics tracking by clearing your cookies or using browser privacy settings
- Withdraw consent for data processing at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, email us at contact@dhaxlabs.com. We will respond within 30 days.
For Users in the European Economic Area (GDPR)
If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data is:
- Legitimate interest: analytics data to improve our website and understand visitor behavior
- Consent: contact form submissions where you voluntarily provide your information
- Contract: processing necessary to respond to your inquiry about our services
We do not transfer data outside the regions where our hosting infrastructure operates. If you have concerns about data processing, you may contact your local data protection authority.
For California Residents (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information is being collected
- Know whether personal information is sold or disclosed and to whom
- Say no to the sale of personal information
- Access their personal information
- Request deletion of their personal information
- Equal service and price, even after exercising privacy rights
We do not sell your personal information. To exercise your CCPA rights, email contact@dhaxlabs.com.
Changes to This Policy
We may update this policy from time to time. When we make significant changes, we will update the "Last updated" date at the top. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your data, contact us at contact@dhaxlabs.com.